RETAIL COVID-19 UPDATE

Retailers must cease assuming that business will return to "normal." There will be no going back to the way things were. Even before the Covid-19 outbreak and economic downturn, brick-and-mortar businesses were battling Amazon and other e-commerce competitors. These issues have now intensified at an alarming rate.

To begin, merchants must adjust their physical operations to fulfil health and safety laws as well as fundamental customer expectations. This includes wearing masks, establishing physical separation, and regulating the amount of personnel and consumers in stores, as well as implementing contactless transactions, boosting service speed, and offering more self-service choices For more information: https://bit.ly/3Purqut 

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